EONS Animation
FAQs
Here at EONS we strive for quality, efficiency, and communication of the highest level.
Feel free to ask us any questions through our email or chatbot, we will answer promptly!
What Services do we offer?
We offer a free consult in regard to your brand Identity, with the focus of bringing your product to life, whether it is prototyping a new concept or reinventing a physical product into a certain style or vision that appeals to your audience!
Services included with each project
While each project varies, we do have a baseline of how we go from concept or product to aligning it with your vision or brand identity if we are helping you market your product. We provide multiple concept designs in the initial pre-production phase. Once approved with the feedback you provide us, we then customize it towards the vision you settle on, creating a innovative design that represents your product and brand all in one!
What payment methods are accepted?
As a fully remote agency, we've made payments simple and convenient for our clients! We proudly accept PayPal, Zelle, and Stripe—secure platforms that offer flexibility and ease for all your transactions.
How does typical production process usually look like?
We have a efficient three-step process: Consultation/Concept Development, Vision Alignment and Confirmation of Concept Result, and Final Product Outcome! Book a consult with us to get a formal quote and more details!
What software's are used for the production and creation of products/projects?
Our Team uses a variety of software's to help bring out the highest level of quality to ensure complete satisfaction of creations. Software's ranges from Autodesk Maya, Cinema 4d, Z-brush, Blender, Davinci Resolve, and After Effects!
Pricing Adjustments
During the initial consultation phase of your project, pricing adjustments will be tailored to several key factors: the video’s length, the complexity and detail required for the design or model, and the urgency of the completion timeline. This ensures transparent, fair pricing based on the unique needs of your project.
Collaboration
If you are a business looking to collaborate and do some work together, we are always interested in new ventures! Email us at RyanRuiChen@eonsanimation.com
Confidentiality and Ownership
All projects are rightfully owned by the designer until completion of the website. Once the project is complete, depending on the client, the project outcome could potentially be completely and rightfully owned only by the client.